Question 1

What is the buyers premium?

Accepted Answer

In auctions, the buyer’s premium is a charge in addition to the hammer price of an auction item, or lot. The winning bidder is required to pay both the hammer price and the percentage of that price called for by the buyer’s premium. We charge a 15% Buyer's Premium.

Question 2

What is the hammer price?

Accepted Answer

The winning bid is also called the hammer price. It is the price upon which the auctioneer’s hammer falls, determining the sale price, but does not include buyer’s premiums or sales tax.

Question 3

What is a max bid?

Accepted Answer

Your max bid is the maximum amount that you are willing to pay for the item. The auction software will bid on your behalf up to the amount you have set. If you get outbid immediately after placing a bid it means someone has placed a max bid on that item.

Question 4

Do you inspect all of the products that you auction?

Accepted Answer

Yes, all box damaged products are inspected. We do our best to visually inspect all products. We do not knowingly auction products that do not work. However, we will auction products with cosmetic damage. These products with cosmetic issues will be noted and photographed for your inspection.

Question 5

What is box damage?

Accepted Answer

The packaging of these products will be torn, scraped, ripped, dirty, and in some cases, opened. This damage is due to improper loading, unloading, and mishandling. In most cases, the product is not damaged.

Question 6

What is cosmetic damage?

Accepted Answer

During shipping and handling, some products will receive scratches, dents, or dirt. Cosmetic damage does not affect the functionality of the item.

Question 7

What is the auction preview?

Accepted Answer

Preview gives you the ability to inspect the items in person prior to bidding.

Question 8

How do I know if I won an item?

Accepted Answer

You will be notified by email. You may also check your hibid.com dashboard for any winning notifications.

Question 9

How do I receive my winning items?

Accepted Answer

After the conclusion of the auction you will be will be able to pick up your winning items from the auction house. Please check the auction details for the pickup dates and times.

Question 10

Do you ship items?

Accepted Answer

ATX Auctions Tampa does not ship items.

Question 11

How do I pay for my items?

Accepted Answer

When registering for an auction, you will be required to provide a credit or debit card for age verification and a payment method for auction purchases. At the conclusion of the auction, all cards on file will be charged.

Question 12

What if I want to pay with cash or use a different card other than the one on file?

Accepted Answer

Please notify us via email at cstampa@atxauctions.com before the conclusion of the auction so we do not attempt to charge the card on file. If you prefer to always pay with cash we can set your account as a cash buyer for all future payments.

Question 13

Can tax exempt resellers purchase from you?

Accepted Answer

Yes, please supply us with a state tax exemption certificate and we will gladly remove your sales tax.

You have questions, we have answers

What is the buyer's premium?

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